Nerdland Festival
Nerdland implemented a real-time guide to manage the crowd and provide instant answers across the entire festival site
Challenge
Nerdland needed a conversational assistant to handle massive demand for real-time updates and FAQs without losing the personal touch.
Solution
Nerdland used the Blip assistant to automate support for nearly 2,000 visitors. The bot delivered instant schedules and emergency alerts, ensuring the communication team wasn't buried under routine questions during the event.
Impact
unique WhatsApp conversations via Blip
1 887
open rate on WhatsApp
641
flagged for follow-up
14 516
messages received
98%
Automatically handled