Privacy Statement of GetInTouch
GetInTouch, a limited liability company under Belgian law, with its registered office at [address] and registered with the Crossroads Bank for Enterprises under the number [number], processes personal data related to its current and former clients or representatives, potential clients, representatives of its suppliers, visitors to its premises, and other stakeholders.
This privacy policy applies to every processing of your personal data by GetInTouch.
The processing of personal data is governed by the European General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”), and the aligned Belgian privacy legislation in force since September 5, 2018. The sending of emails is also regulated by the anti-spam provisions of Book XII of the Economic Law Code concerning the “right of the electronic economy”.
If you have any questions or comments regarding your privacy and the processing of your personal data or if you wish to exercise any of your rights, do not hesitate to contact us at:
By mail: jelle@getintouch.group
What Personal Data Do We Collect?
Depending on your contact with us, we process various categories of personal data. This may include personal identification data such as name, date of birth, gender, as well as your contact details like address and email address.
Your personal identification data (name, first name, address, date of birth) are used for processing your orders related to our products and services (especially for scheduling appointments in our showroom), for managing our customer database, providing customer support, after-sales service, and for our business development.
Your contact details (phone number, email address) enable us to contact you about the delivery of our products and services and to confirm an order, an appointment, or other transactions.
Your business identification data (position, business address, and other business-related data) for managing our supplier database.
Data related to your professional life for recruitment purposes.
Your bank details (bank account number) for billing purposes.
Data related to your use of our website (pages viewed, links clicked, time spent on a page, and more) on an aggregated basis solely to improve the user experience of our website.
How Long Do We Keep Your Personal Data?
GetInTouch keeps your personal data as long as necessary for the purposes described above or because of a legal obligation that rests on us.
You can inform us at any time that you no longer wish us to keep your personal data. You can contact us as described below for this purpose. If we do not have a legal obligation to retain these personal data, we will delete these personal data within a period of 1 month after we have received your request.
Communication
If you no longer wish to be informed about our operations and activities via the newsletter (if applicable), you can unsubscribe at the bottom of each newsletter via an unsubscribe link. Note that if you have subscribed to various newsletters, the unsubscription will only occur for that category of newsletters (if multiple newsletters are available). If you no longer wish to receive any newsletters from us, you can contact us as described below regarding the exercise of your rights.
Recruitment
When you apply at GetInTouch via our website, an external recruitment agency, or via social media, we process your personal data during the recruitment process and possibly as part of our recruitment reserve. This processing is based on our legitimate interest, namely the careful selection of suitable candidates. Your personal data will only be added to our recruitment reserve if you give your consent. You can withdraw this consent at any time by contacting us using the details further under your rights.
Sharing Your Personal Data
Your personal data will never be shared with third parties unless for the purposes mentioned above. We also use service providers such as software suppliers (web hosting, marketing tools). If third parties process personal data on our behalf, this is always done under our strict instruction and for the processing purposes mentioned above. We conclude a processor agreement with each of these parties.
Your data will never be used for commercial purposes or provided to third parties for that purpose.
If we have a legal obligation to share personal data, we must also comply with it, for example, in the context of a judicial investigation.
In certain cases, we use service providers-processors located outside the European Economic Area (EEA). In that case, we ensure that this party complies with the protection requirements as imposed by the applicable legislation. We work with service providers outside the EEA located in countries that the European Commission has judged to offer a sufficient level of protection (such as Switzerland and the United Kingdom). Where the European Commission has not made such a decision, we always check whether sufficient appropriate safeguards are provided (including the conclusion of the Standard Contractual Clauses of the European Commission).
For more information on transfers of personal data outside the EEA, please consult the following link: https://edps.europa.eu/data-protection/data-protection/reference-library/international-transfers_en.
Confidentiality and Accuracy
Your data remain confidential and are not sold, lent, rented, or disclosed to third parties in any other way. You are responsible for the accuracy of the data you provide to GetInTouch. You can request the data we keep about you at any time via [email address] and also make changes.
Your Rights
You have various rights regarding your personal data. More specifically, you have the right to:
Obtain confirmation that we process your personal data and request a copy of the personal data we have of you;
Ask us to update your personal data or to correct personal data that you think are incorrect or incomplete;
Ask us to delete your personal data or to limit the way we use your personal data;
Withdraw your consent for the processing of your personal data (provided that the processing is based on consent);
Object to the processing of your personal data.
If you would like to exercise any of these rights or if you have other questions about the use of your personal data, you can contact us either by email or by mail using the addresses indicated above, including a copy of your ID card.
Right to Object Regarding Marketing
If you are a customer with us, we process your email address for direct marketing purposes.
You have the right to object at any time to the processing of your personal data for direct marketing purposes by unsubscribing from our mailing list or by sending an email to [email address].
Security
GetInTouch takes appropriate technical and organizational measures to secure your personal data.
We take appropriate measures to ensure that we report breaches of security that accidentally or unlawfully lead to the destruction, loss, alteration, unauthorized disclosure of, or access to processed personal data.
If you are not satisfied with the way we have handled your personal data or your privacy question, you have the right to file a complaint with the Belgian Data Protection Authority (GBA): Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, email: contact@apd-gba.be.
This does not affect the provision for a civil court.
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Miscellaneous
We reserve the right to modify this Privacy Policy at any time. We recommend that you consult it regularly. We will notify you of any changes made to this Privacy Policy so that you are always informed of the way in which we process your personal data.
In the event of a contradiction or inconsistency between a provision of this Privacy Policy and a provision of another policy or document of GetInTouch regarding the processing of personal data, the provision of this Privacy Policy shall prevail.