Deloitte Digital Belgium
Deloitte Digital Belgium uses the Get In Touch platform to support Nexus, their innovation and co-creation hub, where they engage clients and visitors through live demonstrations and hands-on communication. Internally, the platform is also used for event flows and team engagement. In addition, Deloitte positions itself as a reseller, showcasing the platform to clients who want to build their own conversational setup.
#Use case – AI per customer segment
Challenge
Deloitte needed a flexible and reliable platform that could:
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support live visitor engagement at Nexus
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streamline internal communication for events
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function as a scalable, white-label solution for clients
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showcase added value as part of their consulting services
Solution
Get In Touch delivered a professional WhatsApp experience that:
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enabled fast, structured communication with visitors
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replaced email-heavy flows for internal event logistics
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helped sales teams demonstrate a clear, working solution to clients
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supported Deloitte’s ambitions as reseller and service partner
Impact
0
client prospects engaged
0
messages sent
0
messages received
0 %
open rate
0 %
delivery rate
- Personalised interactions during demos and events
- Clear internal use case for scaling the solution
- Added business value through resale opportunities
