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Foundershub

Foundershub is a growing network organization that supports entrepreneurs through curated events, updates and personal outreach. With an expanding community, they needed a robust and scalable solution to maintain close, direct contact with every member — without losing quality or human touch.

#Use case – AI per customer segment

Challenge

Foundershub wanted to strengthen their onboarding process and improve member engagement across moments that matter. The team struggled with email overload and impersonal mass mailings. They needed a way to keep communication simple, personal and valuable — while offering space for direct questions, individual follow-up and event management.

Solution

Get In Touch set up a personalized WhatsApp experience that allowed Foundershub to:

  • send personal updates and welcome messages

  • engage new members with tailored onboarding flows

  • share practical information about meetups and events

  • promote relevant content, locations and hosts

  • strengthen 1-on-1 interaction across their growing network

Impact

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entrepreneurs reached

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messages sent

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messages received

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open rate

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delivery rate

  • Stronger community feel, without heavy internal coordination
  • Higher retention and engagement
About Get in Touch

“Get In Touch helps us to get rid of ‘big mailings to all’ and to communicate more personal with our community. We experience a big support from the Get In Touch team to set up the platform and show us the ways to engage with our members.”- Bert Vandenbuerie, Founder @ Foundershub