Team-Work
Team-Work is a hospitality staffing agency with over 2.000 active team members. Planning shifts, confirming availability and sharing last-minute updates used to happen via the CEO’s personal WhatsApp — a situation that quickly became unmanageable.
They needed to centralize communication and make it scalable, without losing the personal connection.
#Use case – connect with your staff
“We vinden het super, zeker voor onze briefings van grote events aangezien deze heel vaak in de spam terechtkwamen.”- Engagement Manager @ Team-Work
Challenge
Important briefings and updates often got lost in spam folders or went unnoticed.
Team-Work wanted a solution that could:
- instantly share job updates and changes
- be available 24/7 for staff follow-up
- reduce pressure on internal planners
- and improve visibility across all conversations
Solution
Get In Touch provided a professional WhatsApp channel, replacing personal numbers with a branded, structured setup.
From one place, Team-Work could now:
- send automatic shift briefings
- ask for feedback or confirmations
- proactively reach out for replacements
- keep every team member up to date — without chasing responses
Impact
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