Goverment
#Building stronger connections between local governments and citizens
Citizens today expect clear, personal, and immediate communication from their municipality. They want to ask a question, receive an update, or report an issue, and get a quick and friendly reply.
Traditional channels no longer meet those expectations. Emails are rarely read, social media reaches only a small part of the community, and teams spend hours every day answering the same questions.
Get in Touch makes citizen communication simple, personal, and efficient. Through WhatsApp, the channel people already use every day, your municipality becomes easy to reach. Citizens stay informed and supported, while your team works more efficiently.
Wichelen – TamTam
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Cases
Practical use cases for municipalities
Get in Touch supports a wide range of communication needs within local government.
Examples include:
Public service questions
Citizens can ask about waste collection, permits, or local services and receive instant answers.
Neighborhood updates
Share location-specific news such as construction, road closures, or maintenance works.
Event communication
Send practical information about markets, community events, or local initiatives.
Emergency alerts
Notify residents immediately during severe weather or safety situations.
Citizen participation
Engage residents through short surveys about local projects and planning.
Every interaction begins with a simple scan or click and grows into a trusted, ongoing conversation between citizens and their municipality.
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Typical journeys / Applications
