Travel
#Every unforgettable stay begins with connection.
Between hotels and guests, between staff and departments, between travelers and the experiences they come to enjoy.
Yet, even the best hotels face communication challenges.
Emails get ignored, calls go unanswered, and guests often need quick information, right when the front desk is busiest.
Get In Touch brings real, two-way conversations back into hospitality.
Through WhatsApp, the channel all guests already use, hotels can inform, assist, and delight guests before, during, and after their stay, effortlessly and at scale.
Paradisus Salinas
Proven Results, Real Stories.
We don’t just talk about success: we create it. Take a look at some of our favorite projects and see how our work has helped businesses grow and stand out.
Cases
From reservation to check-out — and beyond.
Typical hotel use cases include:
Pre-stay communication:
Send booking confirmations, arrival details, and upsell offers (upgrades, transfers, spa packages).
During the stay:
Offer real-time concierge support, restaurant reservations, and instant service requests.
Post-stay engagement:
Thank guests, collect NPS, and promote loyalty or referral programs.
Crisis or change management:
Use WhatsApp for urgent updates or last-minute schedule changes.
Every journey starts with a simple scan or click, and evolves into an ongoing, personal relationship that builds trust and loyalty.
Impact & trust
- Happier guests
- More upselling opportunities
- Less workload for your team
- Higher NPS and loyalty
Typical journeys / Applications
Ready to transform your guests experience?
Discover how WhatsApp can help your hotel connect, engage, automate, and learn. All in one place.
