Festivals
#Creating real connections before, during, and after every event
Festivals live on energy, atmosphere, and connection. But that connection starts long before the first artist takes the stage and continues long after the final track fades out.
Many organizers struggle to keep communication clear and personal while dealing with thousands of visitors, crew members, and partners.
Emails go unread, social media updates reach only a small part of the audience, and visitors expect instant and personal answers to questions about tickets, transport, food, or schedules.
Get in Touch helps festivals communicate where people already are: on WhatsApp. This keeps communication fast, personal, and easy to manage for both visitors and teams.
Voodoo Village
Nerdland festival
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Cases
Applications across the entire event lifecycle
Get in Touch supports festivals and large-scale events before, during, and after the experience.
Typical use cases include:
Visitor communication
Share event information such as lineups, maps, and transport details directly through WhatsApp. Send reminders and updates before, during, and after the event.
Crew communication
Coordinate shifts, share safety instructions, and send real-time updates to team members.
Customer support
Use AI agents to handle ticket issues, lost items, or accessibility questions.
Proactive updates
Send reminders or live alerts about weather changes, artist updates, or schedule changes.
Post-event engagement
Send thank-you messages, collect feedback, and share announcements for next year’s edition.
Each interaction starts with one simple message and grows into a more connected and positive event experience.
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Typical journeys / Applications
